Privacy Policy

Data Controller

Data controller per GDPR is GM Engineering Ltd., registered at: Pirin Str. 3, Pavlovo, Sofia 1618. For privacy-related inquiries: office@gm-engineering.com.

What data we collect

When you fill in a contact form or inquiry calculator on the site, we collect:

• name and surname;
• email address;
• phone number;
• information about your inquiry (service type, property type, location, description);
• technical data — IP address, browser type, submission time.

How we use the data

• To contact you and provide a quote for your inquiry;
• To execute the services you order;
• To meet our legal obligations;
• To improve site functionality (anonymous statistics).

Retention period

Inquiries are stored in our database for up to 24 months, except if you become a client — in which case data is retained per accounting law requirements (10 years).

Your GDPR rights

You have the right to: request information about stored data, request correction, request deletion, request processing restriction, withdraw consent at any time, file a complaint with the Bulgarian DPA.